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WhatsApp for Shopify stores

More than 500 merchants use BusinessChat to grow their Shopify stores with WhatsApp API integration for marketing automation, bulk campaigns and customer service. Add BusinessChat to your Shopify store and get your first automation live within minutes!

Helping more than 500 brands grow revenue over Whatsapp

Get instant value with BusinessChat

80%
Open Rate

The best open rate out there
No email subject line can beat that

20%
Click-through rate

Send campaigns designed to get you optimal results

90$
Return on each $1

And that's just an average. Our top performers get $130 on the dollar

Special offer Pop-up to grow your list and boost conversion on Shopify

Design and launch your Pop-up within minutes using our simple editor. Choose from our Popup templates list and customize it to match your brand. Choose your special offer and the display conditions to show it to your desired audience.

Reduce cart abandonment & recover more sales

Turn cart abandonment from a headache into a sales opportunity. Launch a cart recovery automated campaign that triggers right after someone add products to their cart and leaves your store without buying. Send up to 3 reminders with the exact items a customer had in their cart along with a discount code. This will help you recover up to 20% of your lost Shopify sales.

Special offer Pop-up to grow your list and boost conversion on Shopify

Design and launch your Pop-up within minutes using our simple editor. Choose from our Popup templates list and customize it to match your brand. Choose your special offer and the display conditions to show it to your desired audience.

Send Campaigns to unlimited contacts without getting banned

Even for your seasonal campaigns & product launches. Send your bulk campaigns to all your customer base in one click. Get access to a detailed report on all your campaign metrics

Get Access to our team of experts

White-glove onboarding

From live training to hands on assistance to help you activate your automated WhatsApp flows, our team is here to help you succeed.

Whatsapp API activation

Our team well help you activate your Whatsapp Business API account and verify your Facebook Manager account.

24/7 Support

We know Ecommerce never sleeps. And so do we, our team is always ready to offer guidance and help whenever you need it.

Frequently asked questions

Here are some answers to the most common questions we receive about BusinessChat.

Do you offer a free trial ?

Yes. However, because we always offer top notch onboarding, it is not open and requires eligibility.
Eligibility criterias for a free trial :
- Have an Ecommerce business on Shopify, Salla or Zid platforms.
- Have an average of 100 orders or more in the last 3 months.
Request your free trial

How much does BusinessChat's subscription costs ?

BusinessChat has a Starter and a Professional Plan. The cost of each plan depends on the number of conversations you send every month.

For the starter Plan, the fixed cost is $100 per month and $11 per extra 1000 conversation as a variable cost, that you pay at the end of the month. (the starter plan includes 1000 free conversations).

The advantage with our pricing model is that you don't have to select a certain amount of conversations or contacts per month. In any given month, you only pay for your consumption of conversations and nothing more. For more details visit our pricing page.

How is BusinessChat's customer service & support?

All BusinessChat customers get human live chat or Whatsapp support – 7 days a week with an average wait time of 5 minutes.
At BusinessChat, you’ll always get support from a real person no matter how many messages you send per month. Once a customer, we will help you activate Whatsapp API and provide 1:1 onboarding & training for you and your team.
If you are on the Enterprise plan you are eligible for 1:1 ongoing support with a dedicated account manager.

Is there a limit for the number of contacts or monthly messages ?

Regardless of your subscription plan, BusinessChat does not limit you in any way. No limits on contacts, monthly messages or users from your team. It's all unlimited.

Can I Import contacts from other platforms ?

Contact import can be automated or manual.
The automated part is done by connecting your Ecommerce Store ( Shopify, Salla or Zid) which will automatically add your Store contacts to BusinessChat and keep them updated.
If you have other contacts, you can upload them to your BusinessChat account with a CSV file.
Make sure to always add opt-in contacts to maintain a healthy database.

Can you help me get the green tick for my WhatsApp number?

Short answer : Except for WhatsApp team, no one can give you approval for green tick.
Long answer : Unlike social media platforms, Whatsapp green tick is not something you can buy with monthly fees. First, you have to be using Whatsapp API services and actively sending campaigns and receiving messages on your Whatsapp API. Then, you can apply by filling a form.

Here is a detailed article about the process, requirements and best practices :
WhatsApp Green tick full guide

How can I activate Whatsapp API on my number ?

You don't need to, Businesschat team will support you in the following steps:
- Taking care of WhatsApp API Activation and Facebook manger activation for you.
- Helping you synch your Ecommerce store and activate your automation flows.
- Training your Team on all platform capabilities.​

Can I get my number blocked if I send a campaign a large number customers ?

Unlike unofficial WhatsApp solutions that use QR code scanning for activation, BusinessChat is an official partner of Whatsapp, and we use WhatsApp Business API official channel.​

By using our platform for your marketing campaigns and automation, the risk of getting your number blocked is non-existing as long as you comply with Whatsapp's anti-spam regulations.

Resources to help you grow your Business

Abandoned cart vs abandoned checkout: How to recover lost sales?

Discover how you can track abandoned cart vs abandoned checkout, analyze abandonment reasons and implement exit popups and cart notification to recover sales.

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Whatsapp Marketing VS Email Marketing

WhatsApp demonstrates an impressive 98% open rate, significantly outperforming traditional email with its modest 20%. No Spam folders and inbox clutter.

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Digital marketing key trends for 2024

Discover the key trends in digital marketing for 2023 and leverage these techniques and strategies to drive growth for your e-commerce.

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Join the Conversation

Running great Ads is no longer enough.
We will send you the best tips and tools to help you convert more visitors and retain more loyal customers.
We will share some cool WhatsApp marketing & customer service Insights as well.

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