BusinessChat is Omnisend for Whatsapp. But better

Get better campaign results with BusinessChat - for a much better price.
Pay less, and generate more revenue.

Helping more than 500 brands grow Ecommerce revenue

Why brands choose BusinessChat over Omnisend

With BusinessChat, you can connect with your global customers through a channel they adore.
What's more, you have the freedom to send as many messages as you need, and you'll only be billed for what you actually send.

In contrast, Omnisend only supports email and SMS, known for their low 20% open rates and $40 ROI per $1 spent.
BusinessChat provides WhatsApp-based marketing with an impressive 80% open rate and $90 ROI per $1 spent.

Pay less for more control

BusinessChat offers ecommerce-focused features at a more affordable price and with greater efficiency. Omnisend charges its clients based on the size of their database and the number of messages they send, along with extra fees for additional messages.

Even though the total message count will adjust to the new amount, wouldn't you prefer to pay only for what you actually use, rather than receiving 'store credit'?

With BusinessChat, you can send as many messages as your strategy requires from the start, and you'll only be billed for the exact number of messages sent, with no additional charges.

For example, if you have over 5,000 contacts and 500 abandoned carts, you'll only be charged for the 500 messages sent, not your entire contact list."

BusinessChat is you success partner

Every one of our customers receives live chat support from a human seven days a week. Regardless of your contact volume or subscription plan, we're here to assist you every step of the way."

“As a client, I must acknowledge the fact that you have built a world-class service with unmatched customer success. I wish you good luck.”

Ahmad Hamdi -
Head of Ecommerce of Adam MedicalBusinessChat has simplified customer support. You can reach us directly through our platform, and you'll receive a response within 5 minutes.

With BusinessChat, you'll enjoy unlimited access to your dedicated customer success manager as part of our premium subscription package, available for just $186,36 Your Customer Success Manager ( CSM) will provide you with industry-level marketing insights to help you grow your revenue. In contrast, with Omnisend, securing your own CSM requires a minimum payment of at least $400.

All your Ecommerce Marketing needs in one platform

With BusinessChat, you can recover 20% from cart abandonment sales, capture and convert new website visitors, and encourage your customers to make repeated sales. 

All of this is made possible through BusinessChat's seamless integration with your Shopify store, without any restrictions based on contact list size or sending limits. It's your key to growing your business on autopilot.

Whatsapp is the highest performing marketing channel.
Email marketers are taking notice

Open Rate

The best open rate out there
No email subject line can beat that

Click-through rate

Send campaigns designed to get you optimal results

Return on each 1$ spent

And it gets up to $130 per dollar for automated campaigns

Comparing BusinessChat and Omnisend

😍 Plan including dedicated customer success manager :
$186 / Month

✅ WhatsApp & Live chat Support

😍 Unlimited message sending ability

😍 Unlimited number of contacts

😢 Plan including dedicated customer success manager :
$400 / Month

❌ Email only Support

😢 Limited Emails & SMS per month

😢 Contact tiers : the more contacts you have the higher the monthly subscription gets

How to further grow your revenue on Shopify?

From popup interactions to paying customers

The discount popup will help you convert 5 to 10% of the popup viewers to identified contacts. Setup your welcome series automation to followup with these subscribers and offer incentives to grow your conversions.

From one-time shoppers to Loyal Customers

Make sure that your first time buyers become loyal customers and make repeated purchase. Automate win back offer and reminder and assure that 30% of your customers are returning again and again.

Send Campaigns to unlimited contacts without getting banned

Even for your seasonal campaigns & product launches. Send your bulk campaigns to all your customer base in one click. Get access to a detailed report on all your campaign metrics

Get Access to Ecommerce Marketing experts

White-glove onboarding

From live training to hands on assistance to help you activate your automated WhatsApp flows, our team is here to help you succeed.

Whatsapp API activation

Our team well help you activate your Whatsapp Business API account and verify your Facebook Manager account.

24/7 Support

We know Ecommerce never sleeps. And so do we, our team is always ready to offer guidance and help whenever you need it.

Frequently asked questions

Here are some answers to the most common questions we receive about BusinessChat.

Do you offer a free trial ?

Yes. However, because we always offer top notch onboarding, it is not open and requires eligibility.
Eligibility criterias for a free trial :
- Have an Ecommerce business on Shopify, Salla or Zid platforms.
- Have an average of 100 orders or more in the last 3 months.
Request your free trial

How much does BusinessChat's subscription costs ?

BusinessChat has a Starter and a Professional Plan. The cost of each plan depends on the number of conversations you send every month.

For the starter Plan, the fixed cost is $100 per month and $11 per extra 1000 conversation as a variable cost, that you pay at the end of the month. (the starter plan includes 1000 free conversations).

The advantage with our pricing model is that you don't have to select a certain amount of conversations or contacts per month. In any given month, you only pay for your consumption of conversations and nothing more. For more details visit our pricing page.

How is BusinessChat's customer service & support?

All BusinessChat customers get human live chat or Whatsapp support – 7 days a week with an average wait time of 5 minutes.
At BusinessChat, you’ll always get support from a real person no matter how many messages you send per month. Once a customer, we will help you activate Whatsapp API and provide 1:1 onboarding & training for you and your team.
If you are on the Enterprise plan you are eligible for 1:1 ongoing support with a dedicated account manager.

Is there a limit for the number of contacts or monthly messages ?

Regardless of your subscription plan, BusinessChat does not limit you in any way. No limits on contacts, monthly messages or users from your team. It's all unlimited.

Can I Import contacts from other platforms ?

Contact import can be automated or manual.
The automated part is done by connecting your Ecommerce Store ( Shopify, Salla or Zid) which will automatically add your Store contacts to BusinessChat and keep them updated.
If you have other contacts, you can upload them to your BusinessChat account with a CSV file.
Make sure to always add opt-in contacts to maintain a healthy database.

Can you help me get the green tick for my WhatsApp number?

Short answer : Except for WhatsApp team, no one can give you approval for green tick.
Long answer : Unlike social media platforms, Whatsapp green tick is not something you can buy with monthly fees. First, you have to be using Whatsapp API services and actively sending campaigns and receiving messages on your Whatsapp API. Then, you can apply by filling a form.

Here is a detailed article about the process, requirements and best practices :
WhatsApp Green tick full guide

How can I activate Whatsapp API on my number ?

You don't need to, Businesschat team will support you in the following steps:
- Taking care of WhatsApp API Activation and Facebook manger activation for you.
- Helping you synch your Ecommerce store and activate your automation flows.
- Training your Team on all platform capabilities.​

Can I get my number blocked if I send a campaign a large number customers ?

Unlike unofficial WhatsApp solutions that use QR code scanning for activation, BusinessChat is an official partner of Whatsapp, and we use WhatsApp Business API official channel.​

By using our platform for your marketing campaigns and automation, the risk of getting your number blocked is non-existing as long as you comply with Whatsapp's anti-spam regulations.

Resources to help you grow your E-commerce

WhatsApp Business platform cost ultimate guide

WhatsApp Business API's total cost is composed of: WhatsApp Fees for template Messages, WhatsApp API Hosting Fees, WhatsApp Business Solution providers fees

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WhatsApp marketing for ecommerce : Ultimate Guide

Discover WhatsApp business products for e-commerce and their use cases. Using WhatsApp API for marketing will give huge advantage.

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WhatsApp API: the ultimate guide to WhatsApp Business API (2023)

WhatsApp Business API ultimate guide: learn what is WhatsApp Business API, the possible use cases, how to get started, pricing, and policy.

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