BusinessChat gives you 10x better ROI than Mailchimp

Say goodbye to Low open rate, Spam folders, limited support, and basic automations. Take full control with BusinessChat, the ecommerce marketing platform designed for Shopify on the #1 marketing channel, WhatsApp.

Helping more than 500 brands grow Ecommerce revenue

Why brands choose BusinessChat over Mailchimp

While Mailchimp has a long history and offers an easy to use product. Their email marketing channel keeps setting their customers back. Small ecommerce stores require a marketing channel that goes right to the customer. And They need a platform that provides seamless, automated experiences that effortlessly drive new sales to match.

That’s where BusinessChat comes in. We are a whatsapp partner and marketing platform that offers built-in integration with shopify stores to take ecommerce businesses to the next level. Unlike Mailchimp, our transparent payment plan ensures there are no hidden fees or surprises.

Your account remains intact, and all your data syncs seamlessly when you're ready to send a campaign. You receive the value you paid for—a functional platform that works and delivers results.

Campaigns built with Ecommerce in mind

The main goal of the BusinessChat marketing platform is to help you generate profit.

BusinessChat users generate an average ROI of $90 for every $1 spent, contributing to a monthly campaign revenue exceeding $6 million.
As good as, using Mailchimp for free for up to 2,000 contacts sounds as a new business. It’s important to consider that Mailchimp’s free plan isn't good for the long run. This plan lacks the ability to set up automated marketing campaigns like cart abandonment and welcome series. And if you pay to use Mailchimp, you'll be restricted with their monthly email sending limits.

With BusinessChat, you can send unlimited messages and pay for exactly what you sent. No extra charges. Actually, your first 1,000 message replies of the month are on us. You'll also gain immediate access to automated campaigns that are 10 times more effective than email marketing, all delivered through a channel your customers prefer.

Within hours of launching your WhatsApp automated campaigns with BusinessChat, you can expect an impressive 80% open rate, as people tend to naturally open their WhatsApp messages. Over 500 businesses using BusinessChat are achieving conversion rates of up to 20% for their customers' abandoned carts, and this is just one example of the marketing automations we provide.

BusinessChat's easy integration with your ecommerce website enables you to effortlessly create and manage unique coupon codes, all without the need for additional apps or extra charges.

Coupons are an essential tool for ecommerce businesses. They not only make your customers feel valued but also motivate them to make a purchase from your store.

BusinessChat gives you access to the #1 revenue channel for Shopify stores

BusinessChat's capture and welcome new contacts automation (or welcome series) effectively transforms your website traffic into a highly engaged list and first purchasers. In contrast, Mailchimp's list growth tools are limited to basic pop-ups that merely offer checkbox-based email capture.

BusinessChat also provides pop-ups and banners with visitor behavior tracking for your website that trigger at the perfect time. You can select from our collection of high-converting templates, which have been tested by over 500 of our customers across different industries. Or design your own from scratch with custom colors, fonts and images that match your brand.

Unfortunately, Mailchimp's popup targeting restricts how frequently your website visitors encounter pop-ups to just once a year, even if they didn't subscribe initially. This results in potentially missing out on capturing thousands of new customers.

BusinessChat’s audience targeting capabilities give you complete control over who sees your campaigns and when. This feature is available thanks to our built-in integration with shopify. So you can start targeting those cart abandoners, new visitors, or win old customers back with the right message at the right time..

Our Ecommerce experts helped over 500 ecommerce stores generate +$6 million in monthly extra revenue.

BusinessChat has a team of ecommerce experts ready to help you using industry level marketing insights acquired from assisting over 500 customers. All our customers get live chat support from a human seven days a week. Regardless of contact volume or subscription plan, we will be by your side every step of the way.

When you reach out, our customer support team will get back to you within minutes right from the BusinessChat platform. eliminating the need to wait for days for an email reply. This goes to show the challenge of email open rates, even for companies like Mailchimp.

With Mailchimp, you have to spend at least $350/month to get a hold of an expert. With BusinessChat, you’ll be eligible for ongoing 1:1 support with a customer success manager.

Our incredible support team is a huge part of our customer’s success.

Whatsapp is the highest performing marketing channel.
Email marketers are taking notice

Open Rate

The best open rate out there
No email subject line can beat that

Click-through rate

Send campaigns designed to get you optimal results

Return on each 1$ spent

And it gets up to $130 per dollar for automated campaigns

Comparing BusinessChat and Mailchimp

😍 The Best marketing channel:
WhatsApp is the future of marketing, thanks to its high engagement, open rate, conversion rate, and the fact that it's where your customers are. It's the ideal platform for businesses seeking to engage with customers and drive sales.

Unlimited Message Sends:
Send as many messages as you need, regardless of your contact list size. Our consumption-based pricing model ensures you can reach your customers at the right time without any limitations.

✅ Shopify Coupon Integration:
Coupon code creation is built in the BuisinessChat platform. Add coupon codes to your messages that sync with your Shopify store.

😍 Expert Support:
Our BusinessChat team offers industry-level  marketing insights and support to assist you in launching your first campaign and getting your business on the right track.

😍 Welcome Series Automation:
Use our top revenue-generating feature to implement pop ups on your website. These pop ups entice new visitors to make their first purchase and help expand your customer database.

😍 Cart Abandonment Messages:
Recover up to 20% of your monthly abandoned carts with our automated messages targeted at customers who leave your e-commerce store. Our messages boast an impressive 80% open rate. Create a perfectly timed series to maximize your cart recovery efforts.

😍 Customer Winback messages:
Make sure that your first time buyers become loyal customers and make repeated purchases. Automate win back offers and reminders and assure that 30% of your customers are returning again and again.

🥲 Overused marketing channel:
Email marketing has become oversaturated, with your customers receiving an abundance of promotional messages daily which leads to lower open and conversion rates.

Limited monthly emails:
Your monthly email sending capacity is determined by the quantity of contacts in your list.

No built in coupon integration:
To enable coupon delivery, you'll need to use an additional application, starting at $29 per month, which comes with its own delivery restrictions.

😢 Restricted support:
Mailchimp limits access to full customer support, including phone consultations. it is only exclusive to premium plan subscribers

🥲 Cart abandonment spam:
Mailchimp bombards cart abandoners with 3 messages within the first 24 hours. A best practice for cart abandonment messages is to send a series of three well-timed messages, spread over 3 days.

🥲 Lost time and sales:
Mailchimp's default settings require extra customization for ecommerce, leading to more setup time and clicks to make them work effectively for your business.

🥲 Limited controls:
Mailchimp's popup targeting restricts pop ups to appear only once a year for site visitors, potentially resulting in missed opportunities to capture thousands of email addresses from those who didn't sign up initially.

How to further grow your revenue on Shopify?

From popup interactions to paying customers

The discount popup will help you convert 5 to 10% of the popup viewers to identified contacts. Setup your welcome series automation to followup with these subscribers and offer incentives to grow your conversions.

From one-time shoppers to Loyal Customers

Make sure that your first time buyers become loyal customers and make repeated purchase. Automate win back offer and reminder and assure that 30% of your customers are returning again and again.

Send Campaigns to unlimited contacts without getting banned

Even for your seasonal campaigns & product launches. Send your bulk campaigns to all your customer base in one click. Get access to a detailed report on all your campaign metrics

Get Access to Ecommerce Marketing experts

White-glove onboarding

From live training to hands on assistance to help you activate your automated WhatsApp flows, our team is here to help you succeed.

Whatsapp API activation

Our team well help you activate your Whatsapp Business API account and verify your Facebook Manager account.

24/7 Support

We know Ecommerce never sleeps. And so do we, our team is always ready to offer guidance and help whenever you need it.

Frequently asked questions

Here are some answers to the most common questions we receive about BusinessChat.

Do you offer a free trial ?

Yes. However, because we always offer top notch onboarding, it is not open and requires eligibility.
Eligibility criterias for a free trial :
- Have an Ecommerce business on Shopify, Salla or Zid platforms.
- Have an average of 100 orders or more in the last 3 months.
Request your free trial

How much does BusinessChat's subscription costs ?

BusinessChat has a Starter and a Professional Plan. The cost of each plan depends on the number of conversations you send every month.

For the starter Plan, the fixed cost is $100 per month and $11 per extra 1000 conversation as a variable cost, that you pay at the end of the month. (the starter plan includes 1000 free conversations).

The advantage with our pricing model is that you don't have to select a certain amount of conversations or contacts per month. In any given month, you only pay for your consumption of conversations and nothing more. For more details visit our pricing page.

How is BusinessChat's customer service & support?

All BusinessChat customers get human live chat or Whatsapp support – 7 days a week with an average wait time of 5 minutes.
At BusinessChat, you’ll always get support from a real person no matter how many messages you send per month. Once a customer, we will help you activate Whatsapp API and provide 1:1 onboarding & training for you and your team.
If you are on the Enterprise plan you are eligible for 1:1 ongoing support with a dedicated account manager.

Is there a limit for the number of contacts or monthly messages ?

Regardless of your subscription plan, BusinessChat does not limit you in any way. No limits on contacts, monthly messages or users from your team. It's all unlimited.

Can I Import contacts from other platforms ?

Contact import can be automated or manual.
The automated part is done by connecting your Ecommerce Store ( Shopify, Salla or Zid) which will automatically add your Store contacts to BusinessChat and keep them updated.
If you have other contacts, you can upload them to your BusinessChat account with a CSV file.
Make sure to always add opt-in contacts to maintain a healthy database.

Can you help me get the green tick for my WhatsApp number?

Short answer : Except for WhatsApp team, no one can give you approval for green tick.
Long answer : Unlike social media platforms, Whatsapp green tick is not something you can buy with monthly fees. First, you have to be using Whatsapp API services and actively sending campaigns and receiving messages on your Whatsapp API. Then, you can apply by filling a form.

Here is a detailed article about the process, requirements and best practices :
WhatsApp Green tick full guide

How can I activate Whatsapp API on my number ?

You don't need to, Businesschat team will support you in the following steps:
- Taking care of WhatsApp API Activation and Facebook manger activation for you.
- Helping you synch your Ecommerce store and activate your automation flows.
- Training your Team on all platform capabilities.​

Can I get my number blocked if I send a campaign a large number customers ?

Unlike unofficial WhatsApp solutions that use QR code scanning for activation, BusinessChat is an official partner of Whatsapp, and we use WhatsApp Business API official channel.​

By using our platform for your marketing campaigns and automation, the risk of getting your number blocked is non-existing as long as you comply with Whatsapp's anti-spam regulations.

Resources to help you grow your E-commerce

WhatsApp Business platform cost ultimate guide

WhatsApp Business API's total cost is composed of: WhatsApp Fees for template Messages, WhatsApp API Hosting Fees, WhatsApp Business Solution providers fees

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WhatsApp marketing for ecommerce : Ultimate Guide

Discover WhatsApp business products for e-commerce and their use cases. Using WhatsApp API for marketing will give huge advantage.

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WhatsApp API: the ultimate guide to WhatsApp Business API (2023)

WhatsApp Business API ultimate guide: learn what is WhatsApp Business API, the possible use cases, how to get started, pricing, and policy.

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