No fixed contact tiers & no sending limits. Only pay for what you need.

Professional Plan

Custom

Includes 500'000 messages
Extra for $0.001 / message
Meta fees are extra
Learn more
  • Unlimited contacts & users
  • Whatsapp Marketing automation
  • Welcome discount Popup
  • Whatsapp broadcast campaigns
  • Live chat & WhatsApp support 24/7
  • Dedicated account manager
Professional Plan

Custom

Includes 500'000 messages
Extra for $0.001 / message
Meta fees are extra
Learn more
  • Unlimited contacts & users
  • Whatsapp Marketing automation
  • Welcome discount Popup
  • Whatsapp broadcast campaigns
  • Live chat & WhatsApp support 24/7
  • Dedicated account manager

Full plan comparison

Starter
Professional
Number of contacts ( Customer database )
Unlimited
Unlimited
Team members & Admin
Unlimited
Unlimited
Included free conversations
1000/ month
500 000/ year
Extra conversations fees
$0.011 per message
$0.001 per message
Whatsapp Automation flows
Starter
Professional
Abandonned cart automation
Available
Available
Customer win-back automation
Available
Available
Welcome series automation
Available
Available
Post-purchase upsell automation
Available
Available
Synch with Shopify coupons
Available
Available
Features
Starter
Professional
Welcome discount popup
Available
Available
WhatsApp Broadcast campaigns
Unlimited
Unlimited
Contact synch with Shopify
Available
Available
Campaign replies handeling
Available
Available
Support
Starter
Professional
Dedicated account manager
X
Available
1:1 Onboarding and training
Extra $134
Free
Whatsapp & Live chat support 24/7
Available
Available

Get Access to Ecommerce Marketing experts

White-glove onboarding

From live training to hands on assistance to help you activate your automated WhatsApp flows, our team is here to help you succeed.

Whatsapp API activation

Our team well help you activate your Whatsapp Business API account and verify your Facebook Manager account.

24/7 Support

We know Ecommerce never sleeps. And so do we, our team is always ready to offer guidance and help whenever you need it.

Frequently asked questions

Here are some answers to the most common questions we receive about BusinessChat.

Do you offer a free trial ?

Yes. However, because we always offer top notch onboarding, it is not open and requires eligibility.
Eligibility criterias for a free trial :
- Have an Ecommerce business on Shopify, Salla or Zid platforms.
- Have an average of 100 orders or more in the last 3 months.
Request your free trial

What is the role of the dedicated account manager ?

The dedicated account manager is a Whatsapp Ecommerce Marketing Expert that helps you reach your Business goals. He is responsible for giving you all the best practices and techniques for a solid customer retargeting strategy on Whatsapp.

Your account manager is also responsible for challenging you to always keep A/B testing your flows and trying new innovative campaigns to help you exceed industry averages in every KPI, with a major focus on ROI, customer Life Time Value and Average Order Size.

What are Meta fees and why are they Extra ?

Meta fees are what you pay for sending messages via WhatsApp APi , unlike Whatapp phone APP Whatsapp API is not free of charge. It works like SMS, but better.

Like SMS: Where you pay a fixed amount for every message you send to your customers.
But Better: WhatsApp does not charge you per message, the charges are per conversation. The conversation is defined as a window of 24 hours proceeding the first message you send. So once your campaign is sent to a customer, you can continue the conversation for free for 24 hours.

BusinessChat has no control over the conversation rates, they are defined by Whatsapp per country and per type of message. View Whatsapp rates.

Do I pay Meta fees to BusinessChat ?

No, you pay Meta fees for Whatsapp API, the same way you pay for Facebook ads using your Facebook manager account payement method.

Make sure your Credit Card is always connected and contains enough funds to cover your WhatsApp API fees to avoid getting you Whatsapp number temporarily suspended for lack of funds.

Can I Import contacts from other platforms ?

Contact import can be automated or manual.
The automated part is done by connecting your Ecommerce Store ( Shopify, Salla or Zid) which will automatically add your Store contacts to BusinessChat and keep them updated.
If you have other contacts, you can upload them to your BusinessChat account with a CSV file.
Make sure to always add opt-in contacts to maintain a healthy database.

Can you help me get the green tick for my WhatsApp number?

Short answer : Except for WhatsApp team, no one can give you approval for green tick.
Long answer : Unlike social media platforms, Whatsapp green tick is not something you can buy with monthly fees. First, you have to be using Whatsapp API services and actively sending campaigns and receiving messages on your Whatsapp API. Then, you can apply by filling a form.

Here is a detailed article about the process, requirements and best practices :
WhatsApp Green tick full guide

Can I get my number blocked if I send a campaign a large number customers ?

Unlike unofficial WhatsApp solutions that use QR code scanning for activation, BusinessChat is an official partner of Whatsapp, and we use WhatsApp Business API official channel.​

By using our platform for your marketing campaigns and automation, the risk of getting your number blocked is non-existing as long as you comply with Whatsapp's anti-spam regulations.