Powered by the Official WhatsApp Business API
Send seasonal campaigns and special offers
With BusinessChat, you can send WhatsApp message to all your Shopify customers in one click without getting your number banned. Promote new products and special discounts on WhatsApp. With 90% open rate, WhatsApp campaigns are the way to go.
Book a demoSend Campaigns to unlimited contacts without getting banned
Even for your seasonal campaigns & product launches. Send your bulk campaigns to all your customer base in one click. Get access to a detailed report on all your campaign metrics

Why WhatsApp campaigns are better
The best open rate out thereNo email subject line can beat that
Send campaigns designed toget you optimal results
And it gets up to $130 per dollar for automated campaigns
Send campaigns like a pro
Automated Import
Connect you store to Businesschat to get all you contacts imported to your account.
Whatsapp API
Your campaigns are backed by the official Whatsapp API platform. No risk of ban.
Unsubscription
Your campaigns include an unsubscription option to allow you to keep a clean databse.
Scheduling
Plan ahead an schedule your campaigns to be sent at a date and time of your choice.
Conversational
Add Call to action buttons to your campaign and setup an automated second message for each choice.
Team routing
Campaigns usually generate replies. You can customise which team handles which replies.
Automated campaigns to double your ROI

Recover up to 20% from your abandoned carts
Only 30% of customers that built a cart will finalize their purchase, 70% will leave never complete their checkout. Automate a series of message to incentive them and recover up 20% of their value
Send up to 3 reminders
No technical skills required
From popup interactions to paying customers
The discount popup will help you convert 5 to 10% of the popup viewers to identified contacts. Setup your welcome series automation to followup with these subscribers and offer incentives to grow your conversions.


From one-time shoppers to Loyal Customers
Make sure that your first time buyers become loyal customers and make repeated purchase. Automate win back offer and reminder and assure that 30% of your customers are returning again and again.
Get Access to Ecommerce Marketing experts
White-glove onboarding
From live training to hands on assistance to help you activate your automated WhatsApp flows, our team is here to help you succeed.
Whatsapp API activation
Our team well help you activate your Whatsapp Business API account and verify your Facebook Manager account.
24/7 Support
We know Ecommerce never sleeps. And so do we, our team is always ready to offer guidance and help whenever you need it.
Frequently asked questions
Here are some answers to the most common questions we receive about BusinessChat.
Yes. However, because we always offer top notch onboarding, it is not open and requires eligibility.
Eligibility criterias for a free trial :
- Have an Ecommerce business on Shopify, Salla or Zid platforms.
- Have an average of 100 orders or more in the last 3 months.
Request your free trial
BusinessChat has a Starter and a Professional Plan. The cost of each plan depends on the number of conversations you send every month.
For the starter Plan, the fixed cost is $100 per month and $11 per extra 1000 conversation as a variable cost, that you pay at the end of the month. (the starter plan includes 1000 free conversations).
The advantage with our pricing model is that you don't have to select a certain amount of conversations or contacts per month. In any given month, you only pay for your consumption of conversations and nothing more. For more details visit our pricing page.
Unlike unofficial WhatsApp solutions that use QR code scanning for activation, BusinessChat is an official partner of Whatsapp, and we use WhatsApp Business API official channel.
By using our platform for your marketing campaigns and automation, the risk of getting your number blocked is non-existing as long as you comply with Whatsapp's anti-spam regulations.
Regardless of your subscription plan, BusinessChat does not limit you in any way. No limits on contacts, monthly messages or users from your team. It's all unlimited.
Contact import can be automated or manual.
The automated part is done by connecting your Ecommerce Store ( Shopify, Salla or Zid) which will automatically add your Store contacts to BusinessChat and keep them updated.
If you have other contacts, you can upload them to your BusinessChat account with a CSV file.
Make sure to always add opt-in contacts to maintain a healthy database.
Short answer : Except for WhatsApp team, no one can give you approval for green tick.
Long answer : Unlike social media platforms, Whatsapp green tick is not something you can buy with monthly fees. First, you have to be using Whatsapp API services and actively sending campaigns and receiving messages on your Whatsapp API. Then, you can apply by filling a form.
Here is a detailed article about the process, requirements and best practices :
WhatsApp Green tick full guide
You don't need to, Businesschat team will support you in the following steps:
- Taking care of WhatsApp API Activation and Facebook manger activation for you.
- Helping you synch your Ecommerce store and activate your automation flows.
- Training your Team on all platform capabilities.
All BusinessChat customers get human live chat or Whatsapp support – 7 days a week with an average wait time of 5 minutes.
At BusinessChat, you’ll always get support from a real person no matter how many messages you send per month. Once a customer, we will help you activate Whatsapp API and provide 1:1 onboarding & training for you and your team.
If you are on the Enterprise plan you are eligible for 1:1 ongoing support with a dedicated account manager.
Resources to help you grow your E-commerce

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WhatsApp marketing for ecommerce : Ultimate Guide
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WhatsApp API: the ultimate guide to WhatsApp Business API (2023)
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We will share some cool Whatsapp Ecommerce Marketing Insights as well.
