BusinessChat
The AI-powered inbox for growing teams

Never lose another lead.

Never leave another customer waiting.

Bring every messaging channel and your whole team into one inbox. AI answers, qualifies, routes and completes the next step instantly.

Launch your most important customer workflows out of the box—without technical knowledge.

START FROM83 USD/ monthAll channels · 5 agents · AI included
One straightforward packageNo hidden software add-onsNo pricing calculator
WhatsAppInstagramMessengerTikTokXTelegram
New customer conversationJUST NOW
01
AI RESPONSE · 3 SECInstant answer

Yes, it is available in Riyadh. May I ask what you need and when you plan to buy?

24/7
02
QUALIFICATION COMPLETEBuying intent captured

Riyadh · Service A · This month · High intent

HOT
03
AUTOMATIC ROUTINGAssigned to Ahmed

Riyadh sales · Full conversation attached

Trusted by more than 1,000 businesses in Saudi Arabia

Al Farabi Clinics Rasees Perfumes United Pharmacy Alghomlas Bin Rushd Ophthalmic Center
Built for customer-service and sales teams that depend on WhatsApp every day.
01 / AI lead qualification

Every lead gets an instant answer—and a clear next step.

BusinessChat AI answers common questions, captures what your sales team needs, identifies valuable opportunities and hands them over with the complete context.

01
Answer instantly, 24/7

Respond while interest is still high—without queues or office-hour delays.

02
Answer customer questions

Products, services, prices, availability, locations and policies.

03
Capture lead information

Name, need, location, budget, timeline and other custom fields.

04
Qualify buying intent

Distinguish a new enquiry from a qualified or high-intent opportunity.

05
Hand over to the right person

Assign the owner with the full conversation and qualification context.

BusinessChat AIOnline · responds instantly

I’m interested in your service. Is it available in Jeddah?

Yes. To recommend the right option, may I ask what you need and when you would like to start?

For my company, this month. Around 20 employees.

AI QUALIFICATIONCompany · Jeddah · 20 employees · This monthQualified lead

Thank you. I’ve assigned Ahmed, our Jeddah specialist. He has your complete requirements and will continue from here.

More leads answeredCapture demand immediatelyFaster qualificationCollect the right informationMore selling timeRemove repetitive questions
02 / Multichannel team inbox

All your channels. Your entire team. One accountable inbox.

Know who is handling every conversation, what was promised and what still needs to happen.

Team inbox
Mine 12Unassigned 8All
SA
Sara AhmedPricing and availabilityWhatsApp · 1m
MK
Mohammed KhalidNew sales enquiryInstagram · 4m
LN
Lina NasserFollow-up requestMessenger · 8m
Sara AhmedAssigned to Ahmed · Riyadh sales
Qualified lead
High intentRiyadhThis month

Can someone explain which option fits a team of 20?

Absolutely. Based on your team size, I recommend the Growth plan. I can walk you through it now.

Saved reply  Internal note  Transfer  Snooze  Send
Customer context
Sara AhmedLead ID #18429
Source
Instagram ad
Stage
Qualified
Owner
Ahmed
Next action
Product demo
OPEN TICKET · SLADemo request18 min left
Every channel

WhatsApp, Instagram, Messenger, TikTok, X and Telegram.

Multi-agent ownership

Assigned, unassigned and team conversations.

Smart routing

Route by need, team, availability or workload.

Collaboration

Saved replies, notes, transfer, snooze and mobile app.

Ticketing & SLA

Track every complex request through resolution.

Explore the complete inbox →
03 / Lead management

From new enquiry to qualified opportunity—without losing ownership.

Give every lead a stage, one accountable owner and a next action. Your sales team always knows who should follow up.

Lead pipelineLast 30 days · All teams
NEW LEADS684Awaiting qualification
CONTACTED526Meaningful response
QUALIFIED318Need and intent confirmed
FOLLOW-UP147Next action scheduled
WON82Outcome recorded
SASara AhmedHigh-intent opportunity · Instagram
OWNERAhmedNEXT ACTIONDemo · Today 4 PMSTATUSQualified
No duplicate follow-upOne owner per opportunityAutomatic lead taggingStage based on conversationCRM-readyOptional synchronization
04 / Reporting and AI intelligence

See how many leads you answered—and how many opportunities you missed.

AI reads every conversation to reveal real outcomes, even when an agent did not tag or close it correctly.

New leads684↗ 18%
Qualified31846.5%
First response42 sec↓ 31%
Missed opportunities37AI detected
Lead outcomesAI + team
Answered92%Qualified46%Follow-up31%Won12%
Explore AI-powered reporting →
05 / WhatsApp campaigns

Follow up before a valuable lead goes cold.

Reach the right audience, understand every response and let campaign-aware AI continue the qualification.

01Target precisely

Use customer fields, lead stage, tags and previous engagement.

02Measure the response

Track delivery, reads, clicks, replies and resulting outcomes.

Let AI continue the campaign

AI understands what was sent, follows your procedure, qualifies the response and routes the opportunity.

Campaign responseAI qualificationAssigned lead
Explore WhatsApp campaigns →
ALREADY USING A SHARED INBOX?

Upgrade from conversation management to workflow automation.

Keep the multichannel inbox your team expects. Add AI that answers, qualifies, routes and completes the next action—without rebuilding your operation.

See how BusinessChat AI works →
06 / Built for your business

Start with the customer journey that matters most.

Explore pre-built experiences for our core industries—or use BusinessChat for any conversation-led sales and service team.

Meta
OFFICIAL META BUSINESS PARTNER

Your WhatsApp operations with confidence

BusinessChat is a WhatsApp Business Solution Provider (BSP), supporting official API activation, onboarding and messaging operations.

  • Official WhatsApp Business API solution
  • Business onboarding & activation support
  • One provider for inbox, campaigns and AI
Your next lead could arrive now

Will it get an instant answer
and the right owner?

See how BusinessChat upgrades your existing WhatsApp customer-service and lead-qualification operation.