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Powered by the Official WhatsApp Business API

Boost revenue & customer service over WhatsApp

Send 10X better WhatsApp Marketing campaigns & automated messages. Power your support team with a WhatsApp-first customer service solution including Helpdesk & Chatbot.

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Helping more than 500 brands grow revenue over Whatsapp

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Delight your customers & Team with WhatsApp Chatbot

Reduce your team's workload by up to 40% with your Ecommerce chatbot. Help them focus on the most important conversations.
Connect your chatbot with your store to provide instant order status updates to your customers upon request.

Send Whatsapp Marketing campaigns to all your customers without ban

For your seasonal campaigns & product launches. Send your WhatssApp Broadcast campaigns to all your customers in one click. Get access to a detailed report on all your campaign metrics

whatsapp broadcast and bulk campaigns

Whatsapp Marketing in numbers

Open Rate

The best open rate out there
No email subject line can beat that

Click-through rate

Send campaigns designed to get you optimal results

Return on each $1

And that's just an average. Our top performers get $130 on the dollar

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whatsapp abandoned cart notifications

Recover up to 20% of your abandoned carts

Only 30% of customers that add a product to their shopping cart will finalize their purchase & 70% will leave . Send automated WhatsApp notifications with special offers and recover up 20% of your lost carts.

Send up to 3 reminders

No technical skills required

WhatsApp Helpdesk for all your team

Boost your team's productivity on WhatsApp with automated conversation routing and customized quick replies.
Keep track of your team's performance with your supervisor dashboard.

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WhatsApp-first solutions to help you
grow your business

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WhatsApp Marketing automation platform

Automating your Ecommerce marketing and sending broadcast campaigns on WhatsApp is made easy with BusinessChat. Choose from the Top performing automation flows pre-built for you.

Marketing automation solution
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WhatsApp Customer service Platform

Make WhatsApp your first sales and customer service channel. Engage with your customers on their favorite messaging platform while powering your team for Top-notch customer service.

Customer service solution
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Get Access to our team of experts

White-glove onboarding

From live training to hands on assistance to help you activate your automated WhatsApp flows, our team is here to help you succeed.

Whatsapp API activation

Our team well help you activate your Whatsapp Business API account and verify your Facebook Manager account.

24/7 Support

We know Ecommerce never sleeps. And so do we, our team is always ready to offer guidance and help whenever you need it.

Frequently asked questions

Here are some answers to the most common questions we receive about BusinessChat.

Do you offer a free trial ?
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Yes. However, because we always offer top notch onboarding, it is not open and requires eligibility.
Eligibility criterias for a free trial :
- Have an Ecommerce business on Shopify, Salla or Zid platforms.
- Have an average of 100 orders or more in the last 3 months.
Request your free trial

How much does BusinessChat's subscription costs ?

BusinessChat has a Starter and a Professional Plan. The cost of each plan depends on the number of conversations you send every month.

For the starter Plan, the fixed cost is $100 per month and $11 per extra 1000 conversation as a variable cost, that you pay at the end of the month. (the starter plan includes 1000 free conversations).

The advantage with our pricing model is that you don't have to select a certain amount of conversations or contacts per month. In any given month, you only pay for your consumption of conversations and nothing more. For more details visit our pricing page.

Do I create the discount code manually from my Ecommerce platform ?

No, you can create the coupon from within BusinessChat while setting up your automation flow.

Standard code : You can set your discount code to be the same for all customers that go through a particular flow. Exemple : "LCart-2023".

Customized code : You can set your code to be unique for each customer. You just need to define you code prefix like "LCart-" and BusinessChat will generate a code for each customer. Exemple : LCart-1w2jD , LCart-12jCw4, LCart-1kL2o5

Do you offer help for preparing the automation messages and designs ?

Our onboarding team will make sure you get all the needed help for successful retargeting flows.
Text Templates : Your onboarding manager will help you choose the perfect message from our template list and customize it to match the tone and feel of your brand.

Graphic design Templates :
We have prepared a library with over 200 Templates of WhatsApp campaign banner designs. These Templates can be sorted by industry and esily edited in Canva platform. Browse over 200 WhatsApp campaigns Templates.

Is there a limit for the number of contacts or monthly messages ?

Regardless of your subscription plan, BusinessChat does not limit you in any way. No limits on contacts, monthly messages or users from your team. It's all unlimited.

Can you help me get the green tick for my WhatsApp number?

Short answer : Except for WhatsApp team, no one can give you approval for green tick.
Long answer : Unlike social media platforms, Whatsapp green tick is not something you can buy with monthly fees. First, you have to be using Whatsapp API services and actively sending campaigns and receiving messages on your Whatsapp API. Then, you can apply by filling a form.

Here is a detailed article about the process, requirements and best practices :
WhatsApp Green tick full guide

How can I activate Whatsapp API on my number ?

You don't need to, Businesschat team will support you in the following steps:
- Taking care of WhatsApp API Activation and Facebook manger activation for you.
- Helping you synch your Ecommerce store and activate your automation flows.
- Training your Team on all platform capabilities.​

Can I get my number blocked if I send a campaign a large number customers ?

Unlike unofficial WhatsApp solutions that use QR code scanning for activation, BusinessChat is an official partner of Whatsapp, and we use WhatsApp Business API official channel.​

By using our platform for your marketing campaigns and automation, the risk of getting your number blocked is non-existing as long as you comply with Whatsapp's anti-spam regulations.

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Resources to help you grow your Business

Abandoned cart vs abandoned checkout: How to recover lost sales?

Discover how you can track abandoned cart vs abandoned checkout, analyze abandonment reasons and implement exit popups and cart notification to recover sales.

Learn More

Whatsapp Marketing VS Email Marketing

WhatsApp demonstrates an impressive 98% open rate, significantly outperforming traditional email with its modest 20%. No Spam folders and inbox clutter.

Learn More

Digital marketing key trends for 2024

Discover the key trends in digital marketing for 2023 and leverage these techniques and strategies to drive growth for your e-commerce.

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Join the Conversation

Running great Ads is no longer enough.
We will send you the best tips and tools to help you convert more visitors and retain more loyal customers.
We will share some cool WhatsApp marketing & customer service Insights as well.