Reach your English & Arabic-speaking customers the right way
BusinessChat platform provides native support for the Arabic language, allowing you to fully understand the product in your preferred language and effectively target cart abandoners, new visitors, and drive repeat sales with the right message, in the right language, on the right platform.
On the other hand, Wati does not offer Arabic language support. This limitation can significantly impact your business's growth, especially if the majority of your customers are Arabic speakers.
Capturing and welcoming new visitors
Capturing the data of new store visitors is an important pillar to success. BusinessChat provides its top-performing Welcome Series Automation, allowing you to include a behavior-triggered popup with an exclusive offer they can't ignore. Converting them into loyal and repeat buyers.
Wati doesn't provide this feature to their customers because their platform is mainly optimized for customer support rather than marketing and sales growth. Unlike businesschat, whose main mission is to generate revenue for your store and help you grow your business on autopilot.
No hidden fees with BusinessChat
Wati offers subscription packages but charges for additional messages sent.Shopify integration is available as an add-on with extra monthly fees of $5. And that's not all – they also tack on an additional $30 to their customers' existing plans per additional user.
With BusinessChat, you'll only be charged for the messages you send, with no extra charges, and you'll also receive 1,000 free messages to use in responding to customers right from the start. Our Shopify integration is provided free of charge, and you can add as many users as you need at no extra cost.
Reach us in no time
It comes as no surprise that Wati lacks in the customer support department. A lot of their customers have expressed frustration over unanswered inquiries. This is primarily due to being limited to email-based support, requiring you to raise a ticket and wait 2-3 days for a solution. Additionally, customers have reported challenges in navigating the setup process without any sort of guidance. All of these issues can significantly contribute to potential revenue loss.
With Businesschat, you have the advantage of reaching out to us directly from our platform and receiving professional assistance within minutes. You ou can easily connect with a live agent for a 1:1 conversation, ensuring that you receive the help you need promptly.
Don’t Take Our Word for It!
Our customers find the BusinessChat platform easy to use. Because our features work!
The best thing is that BusinessChat is built to help you drive revenue without requiring any technical or Ecommerce marketing expertese from you. BusinessChat is pre-built for you.
You will have a 1:1 professional onboarding experience from day 1, and a team of ecommerce marketing experts waiting to assist you along the way.
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