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How to use digital marketing to reach more customers

Updated: Mar 7

Digital Marketing

Digital marketing is the use of digital channels to promote or market products and services to consumers and businesses. These digital channels include search engines, social media, websites, email, and mobile apps.

When used correctly, digital marketing can provide several benefits, including increased brand awareness, more leads and conversions, and improved ROI.

You must start promoting your business online if you don’t have a digital presence yet. Otherwise, keep reading to learn how to improve your marketing efforts with the latest 2022 marketing channel.

Why should you use digital marketing?

Digital marketing is simply the marketing campaigns that appear on electronic devices, be it videos, display ads, sponsored content, blog posts, etc.

Digital marketing can be an effective way to reach a large audience quickly and efficiently. When used correctly, it can be highly beneficial for businesses of all sizes.

If compared to traditional marketing techniques and tools, digital solutions reign supreme. Here is why you need to rely more on digital marketing options.

Tracking campaign performance

digital marketing platforms provide access to a wealth of data that can be used to optimize campaigns further and better understand customer behavior. As a result, businesses using digital marketing platforms can enjoy a significant competitive advantage.

Measuring ROI

digital marketing platforms make it easy to measure ROI thanks to data available through digital platforms’ tracking and analysis systems.

Scaling campaigns

digital marketing solutions make it easy to scale campaigns more effectively. Reaching a wider audience can be achieved just by clicking a button.

Customer retention

reaching out to customers and nurturing relationships is easier via online platforms than virtually impossible offline. Marketing automation solutions are excellent in keeping constant and valuable conversations with customers and potential leads.

Overall, using digital marketing can help you achieve your business goals more effectively and efficiently than traditional methods.

Consider the following benefits if you are still trying to decide whether or not to build a digital presence for your business.

Benefits of digital marketing

Digital marketing platforms offer several advantages that can be highly beneficial for businesses, both small and large.

  • The most apparent benefit is the potential to reach a much wider audience than traditional marketing methods allow. With digital marketing, businesses can target customers worldwide with relative ease.

  • Digital marketing platforms are much more cost effective than traditional marketing methods. They often require a lower upfront investment and can be scaled up or down as needed without incurring high costs.

  • Digital marketing platforms tend to provide a higher return on investment (ROI), making them an appealing option for businesses looking to get the most bang for their buck.

  • Digital marketing platforms offer a level of flexibility and customization that is unmatched by traditional marketing methods. Businesses can tailor their marketing campaigns to target specific demographics, interests, and locations. This allows businesses to create highly targeted campaigns that are much more likely to resonate with their intended audience, resulting in higher conversion rates.

How to get started with digital marketing

You can take a few key steps to get started with digital marketing. First, you need to understand the types of content you can create, build a marketing campaign strategy, and then choose the perfect platform.

Creating a campaign

Creating a digital marketing campaign can seem daunting, but it doesn’t have to be. When creating a digital marketing campaign, you must consider several key elements. First, you need to choose the type of content you will create. Will you be blogging? Creating videos? Developing infographics? Once you know the content you want to create, you can build a strategy around it. What is your goal for this campaign? Are you trying to increase brand awareness? Drive traffic to your website? Make sales? Once you know your goal, you can create a publishing calendar and begin creating content.

Finally, it’s time to pick a winner! What platforms will be best for your marketing efforts?

Choosing digital marketing channels

There are many different digital marketing platforms. Selecting the right platform depends on several factors, including your budget, business goals, and target audience. Once you have selected a platform, you can begin creating and executing your digital marketing campaigns.

You can maximize your reach and conversions by taking the time to familiarize yourself with your channels and decide on the best option.

Website/ SEO and display ads

A website is essential to achieve visibility and reputation for your business. The more people see your site, the more potential customers you have. One way to bring people to your website is through search engine optimization (SEO). Optimizing your website for relevant keywords can improve your chances of coming up in search results and getting more people to visit your site. Another way to bring traffic to your website is through display advertising. By placing ads on high-traffic websites, you can get more people to see your ad and click through to your website.

Social media

Some of the most popular social media platforms for digital marketing include Facebook, Twitter, LinkedIn, Instagram, Snapchat, and Pinterest. Each platform has features and capabilities that marketers can use to reach their target audience. For example, Facebook is great for building customer relationships and creating a community around your brand. Twitter is perfect for sharing short, timely updates and engaging with customers in real-time. LinkedIn is ideal for connecting with other businesses and professionals in your industry. Instagram and Snapchat are both excellent platforms for visual content and reaching out to younger audiences. Pinterest is a great platform for promoting products and services, especially if you have a creative or visually-appealing business.


Email marketing is a digital marketing solution that uses email to promote and sell products or services. It can effectively reach a large audience, build customer loyalty, and generate sales. However, designing and executing an email marketing campaign carefully is crucial to avoid spamming customers or overwhelming them with too many messages.

When planning an email marketing campaign, you should consider your goals, target audience, and what type of content will be most effective. Once these elements are determined, you can create a schedule for sending emails and decide on the best methods for collecting customer feedback.


WhatsApp is a digital marketing powerhouse. With over 2 billion monthly active users, it’s no wonder that businesses are clamoring to get a piece of the WhatsApp pie.

But what exactly can you do on WhatsApp to market your business? First and foremost, WhatsApp can be used to send out marketing campaigns. You can craft a message and blast it out to your entire contact list with the click of a button. This is a great way to quickly and easily reach many people with your marketing message. In addition to sending marketing messages, WhatsApp can provide a shopping experience thanks to the built-in catalog, cart, and payment gateway features. This makes it easy for customers to browse your products, add items to their cart, and check out without ever leaving WhatsApp.

So you have it, one of the most powerful digital marketing channels. So what are you waiting for?

Get out there and start using WhatsApp to market your business today! The WhatsApp app might suffice your needs if you are a small business. However, suppose you own a medium or large company. In that case, you will need the WhatsApp Business Platform, an API with extraordinary features that will allow you to scale customer outreach, marketing campaigns, and customer service and retention.

Contact BusinessChat to help you get set up with WhatsApp now! We will provide a free demo for your convenience and introduce you to the channel.

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