The official WhatsApp API
and one inbox for your team
One shared inbox for your team on WhatsApp and every channel,
where every request gets an owner and a deadline,
and the AI agent works alongside your team.
$83/ monthAll channels, numbers and your whole team on one platform · AI included
Thank you. Our team will contact you within a business day to schedule your demo.
- Retail & e-commerce
- Health & wellness
- Real estate
- Tourism & travel
What the shared inbox gives your team
- Conversation routed to an ownerAutomatic routing on rules you set
- A deadline on every requestand SLA tracking in the reports
- An AI agent inside the teamReplies first, hands over what needs a human
We help over 1,000 Saudi businesses automate 78% of their customer service
Every conversation in one place
an owner and a deadline on every request
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Your whole team, on every channel
WhatsApp, Instagram and all your channels in one shared inbox, with conversations routed to your team automatically, on rules you set.
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Easy access to customer details
The customer’s tickets, order and appointment history and earlier conversations are all on a single screen. Your team answers faster and better.
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An owner and a deadline on every request
Every request that needs follow up becomes a ticket with an ID, an owner and a deadline, created simply from the inbox, so you can monitor your SLA in detailed reports.
Reem raised a ticket
Details
Tickets
Resolve within: 24 hoursResolve within: 24h
History
Contacts your customers first
Reminders, follow-ups and AI campaigns
The reminder arrives before the appointment, with a button to confirm or pick another time.
Fewer missed appointments and deliveries
Asks about the experience after a visit or delivery, and passes negative feedback to your team.
Issues handled before they go public
Returns to the customer who stopped before completing an order or booking, and offers to finish it.
Unfinished orders recovered
Sends every change in order or shipment status in the same conversation.
Fewer “where is my order?” questions
Pick a segment from your customer data and send your offer from your verified number — the agent handles the replies: it answers and completes the order or booking.
A campaign that turns into orders, not just read messages
Triggered automatically by your system’s data, via webhook or direct integration
The reminder arrives before the appointment, with a button to confirm or pick another time.
Fewer missed appointments and deliveries
Asks about the experience after a visit or delivery, and passes negative feedback to your team.
Issues handled before they go public
Returns to the customer who stopped before completing an order or booking, and offers to finish it.
Unfinished orders recovered
Sends every change in order or shipment status in the same conversation.
Fewer “where is my order?” questions
Pick a segment from your customer data and send your offer from your verified number — the agent handles the replies: it answers and completes the order or booking.
A campaign that turns into orders, not just read messages
A complete view of your service quality
backed by AI
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Your team’s performance, in numbers
Average first response, average time to close a conversation, SLA compliance per team, and the tickets that ran past their deadline.
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AI grades every conversation
The conversations it could not resolve itself, reviewed one by one: did it end without an answer, was the answer partial, or was the customer promised a follow-up that never came.
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What the AI Agent handles on its own
How many conversations it handled, the share it resolved without your team, and how many enquiries became orders and bookings.
Overall performance, all teams
SLA by team
AI conversation quality score
Why they failed
AI Agent performance
An AI agent alongside your team
Replies at any hour, hands over to your team
Reads availability from your internal systems or Google Sheets — and books, changes, cancels and reminds, around the clock.
Clinics and medical centres · Beauty and wellness centres · Car rental · Travel agencies
A confirmed appointment in your system
Browses the catalogue for your customer, recommends what suits their budget and occasion, adds it to the cart, and follows the order and returns afterwards.
Online stores
From a passing question to a completed cart
Asks the qualifying questions, politely screens out enquiries that are not serious, and only sends a customer to your CRM once qualified, with their budget, timing and needs.
Real estate agencies · Custom furniture showrooms · Car dealerships
Your sales team only speaks to qualified customers
Salla, Zid, Shopify, WooCommerce, Magento, and any booking or customer management system — via API
Illustrative example: a customer asks for an appointment, and the AI agent offers two available times from the system and confirms the one they chose.
Reads availability from your internal systems or Google Sheets — and books, changes, cancels and reminds, around the clock.
Clinics and medical centres · Beauty and wellness centres · Car rental · Travel agencies
A confirmed appointment in your system
Illustrative example: a customer asks for a gift within a budget, and the AI agent recommends two products and adds the chosen one to the cart.
Browses the catalogue for your customer, recommends what suits their budget and occasion, adds it to the cart, and follows the order and returns afterwards.
Online stores
From a passing question to a completed cart
Illustrative example: a customer asks about residential units, and the AI agent qualifies them on budget and timing before handing them to the agent.
Asks the qualifying questions, politely screens out enquiries that are not serious, and only sends a customer to your CRM once qualified, with their budget, timing and needs.
Real estate agencies · Custom furniture showrooms · Car dealerships
Your sales team only speaks to qualified customers
We handle the whole setup
and the agent arrives ready to work
You don’t need a technical team. We set up the agent, train it on your business information, and hand it over ready to work — and if it doesn’t meet your expectations within 30 days, we refund you in full.
- 01We activate your number on WhatsApp
Your regular or unified number — we handle the request and the verification with Meta. If you have more than one number, they all arrive in one inbox together with Instagram, Messenger and TikTok.
- 02We train the agent on your knowledge
From your files and website: your services, prices, branches and policies. It answers from this information alone, and does not improvise beyond it.
- 03We connect it to your store and systems
Salla, Zid, Shopify, WooCommerce, Magento — or any system via API. It writes the order, opens the ticket, and updates your customer’s data wherever it lives.
And our work doesn’t end at handover: regular reports and recommendations make the agent more accurate month after month
Your platform is ready to work within days
We activate your number, set up the agent, connect it to your systems and hand it over ready, with a 30-day money-back guarantee.
$83/ month
All channels, numbers and your whole team on one platform · AI included
Book a demoWe contact you within a business day · Setup and activation by our team